Solo
For trying the workflow with one small team.
0 kr
- Live chat
- Shared inbox
- Basic AI drafts
Pricing
Transparent pricing without surprises
Pay for seats and only for the AI resolution capacity you use. Start with a 14-day trial and no credit card.
Team
For growing support teams that need speed and control.
9.900 kr
/ seat / month
- Multiple agents
- Automation
- Knowledge base
Business
For companies that want white-label and deeper operations.
19.900 kr
/ seat / month
- Custom branding
- SLA monitoring
- Advanced reports
Enterprise
For larger deployments with custom needs.
Custom
- Unlimited scale
- Custom onboarding
- Priority support
Prices exclude VAT. Kenni electronic ID is optional and priced separately by kenni.is.
FAQ
Common questions.
01Does the AI answer customers automatically?+
Not by default. Spjallbox drafts, summarizes and suggests replies, but your team approves every response unless you explicitly enable automation.
02Where is data hosted?+
Spjallbox is built with GDPR in mind and hosts customer data in Europe.
03Can customers identify themselves in chat?+
Yes. Companies can enable Kenni electronic ID verification in the live chat to confirm name, phone number and Icelandic national ID.