How does Spjallbox work?

Go live in 30 minutes.

Setup is four clear steps. After that, Spjallbox gathers every message and prepares the replies — you review and send.

  • 14-day trial
  • No credit card
  • No setup call

Part 1 · Setup

Four steps. About 30 minutes.

You do not need to roll out a large new system. Start with one channel, add your knowledge and connect the others when you are ready.

About 30 minutes in total

  1. 011 min

    Create an account

    Name, email and password. You get immediate access to the inbox and a free 14-day trial.

  2. 025 min

    Add chat to your site

    Paste one line of code on your site. You can also use WordPress, Shopify, Wix or Google Tag Manager.

    See installation options
  3. 0315 min

    Add your knowledge

    Enter your website or add common questions. Spjallbox uses the content to draft answers that fit your business.

  4. 043 min

    Get the app

    Get notifications and reply from your phone or computer. Everything stays in sync with the web app.

    Download the app

This is what the code snippet looks like. Your account provides the correct site key.

index.html
<script
  src="https://www.spjallbox.is/embed.js"
  data-public-key="pk_••••••••"
  async
></script>

Part 2 · Daily work

Message in. Answer out.

Every channel works the same way. Spjallbox gathers the context, AI prepares the answer and you have the final say.

  1. 01

    A message arrives

    Live chat, email and social messages land in one inbox — with the complete conversation history.

  2. 02

    A draft is ready

    AI finds the relevant information and prepares a reply as soon as the message arrives.

  3. 03

    You review and send

    Adjust the wording if needed and send in one click. Nothing goes out without approval unless you choose otherwise.

You always control what goes out.

AI prepares drafts but does not send on your behalf. Automated replies are an optional setting that you explicitly enable.

The same inbox, everywhere

iOS, Android, macOS and Windows — with notifications and real-time sync.

Download the app

Before you start

Straight answers. No fine print.

01Do I need a developer to set this up?+

No. Most businesses add live chat with one line of code, the WordPress plugin or Google Tag Manager. We show you exactly what to copy and where it goes.

02Can I start with only live chat or email?+

Yes. Start with the channel that matters most. Add email, social messaging and other integrations later without starting over.

03Does the AI reply automatically?+

Only if you decide it should. By default, it prepares a draft that a person reviews and approves before it is sent.

See for yourself

30 minutes. No card.

Create an account and see how quickly your first approved reply is ready.

How it works — Spjallbox